1. Refund Eligibility
1.1. Free Trial: If you are on a free trial plan, you are not eligible for a refund as you have the opportunity to evaluate our service at no cost.
1.2. Paid Plans: Refunds are available to customers who are on a paid plan. Eligibility for a refund is subject to the terms and conditions outlined below.
2. Refund Conditions
2.1. Circumstances for Refund: You may be eligible for a refund under the following circumstances:
2.2. Refund Request: To request a refund, please contact our support team within 3 days of your initial subscription or renewal date.
2.3. Refund Amount: The refund amount will be prorated, based on the number of unused days remaining in your subscription.
2.4. Refund Process: Refunds will be processed within 3 business days. The method of refund will be the same as the original payment method.
3. Non-Refundable Circumstances
3.1. Change of Mind: We do not offer refunds for customers who simply change their mind.
3.2. Violations: No refunds will be provided to customers who violate our Terms of Use.
3.3. Usage: Refunds are not granted for unused features or services within your subscription.
4. Contact Us
If you believe you are eligible for a refund, please contact us at [email protected] to initiate the refund process.
5. Changes to this Refund Policy
We reserve the right to modify this Refund Policy. We will notify you of significant changes.